crbillyxrez asked:
I tried their “free” credit report, and then was charged a dollar, and never did receive a report. Then I was charged $29.95 for a service I never signed up for, and when I called them, they said I had to call within 7 days to cancel from the time they charged my acct. I didn’t get my bank statement until after 9 days. To me this is a very big scam and I’m sure that I am not the first or last person that this has happened to. I hope you can contact them about this, and I am contacting the Better Business Bureau in Denver also. Thank You Bill Pearson
crbillyxrez@yahoo.com
Leslie
I tried their “free” credit report, and then was charged a dollar, and never did receive a report. Then I was charged $29.95 for a service I never signed up for, and when I called them, they said I had to call within 7 days to cancel from the time they charged my acct. I didn’t get my bank statement until after 9 days. To me this is a very big scam and I’m sure that I am not the first or last person that this has happened to. I hope you can contact them about this, and I am contacting the Better Business Bureau in Denver also. Thank You Bill Pearson
crbillyxrez@yahoo.com
Leslie
Arthur
u already got it… the local BBB
Comment by IdiotWind — August 31, 2010 @ 1:59 am
Dustin
According to the “terms & conditions” on their site, you DID sign up for this:
“Along with your FREE Credit Report and Credit Score — with your information from the three credit bureaus merged into one report — you’ll have a full 7 days to try Privacy Matters 1-2-3 FREE.”
Is there a trial membership period? How does it work?
Upon enrolling, you may have a trial membership period during which you can use the program benefits as much as you’d like. If you find the service is not for you, you may cancel before the end of the trial period by calling 1-800-436-0817 and you won’t be charged the membership fee*. If you wish to continue with your membership after the trial period, do nothing and the membership fee and terms you agreed to will be automatically charged to the billing source authorized by you.
All of this is clearly explained in your Offer Details when you sign up for any of our programs, and again when you received your Welcome Information.
* Online enrollees will be charged a $1.00 processing fee, in accordance with the agreed upon enrollment terms.
Next time, read ALL the fine print before you give up your credit card information. The fact that you didn’t take the time to read the terms doesn’t make it a scam.
Why didn’t you just order your report for free from the credit bureaus?
Why would yahoo care about what some other business does?
The BBB can only offer you a non-binding mediation if the business is a member of the BBB. Key Word: non-binding. They will take a complaint, but don’t expect anything to come of it.
Comment by Sharon — August 31, 2010 @ 7:59 pm
Gerald
If you do not check a company before entering into a transaction,
you could lose your money, time and credibility. Some widely used resources are the Better Business Bureau (www.bbb.org) and the national fraud center () These days, you can easily find out more about a company using the internet in a few minutes. From a company’s website, you can get details about its ownership how old the company really is and feedback from the company’s customers. You can find more,detailed information about a company at
Comment by mariyaz — September 1, 2010 @ 10:33 pm